This course is an introduction to contemporary operational issues and techniques in the manufacturing and service sectors. Among the topics covered are operations strategy, forecasting, materials' management, total quality management, time-based competition, and minimal manufacturing. Mathematical modelling in resource allocation is also introduced. Cases and computer-aided quantitative tools for decision-making are used throughout the course with an emphasis on the interactions between production/operations management and other business disciplines.
Prerequisite: COMM 210, 212, 215.
Operations Management, Sixth Canadian Edition, STEVENSION, HOJATI, AND CAO
Concordia students must register for this course in their MyConcordia portal. It is strongly recommended that they consult Concordia's class schedule prior to enrolling in order to be aware of any registration restrictions (see the notes). Once registered, students must then sign up for an eConcordia account to access the course material.
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Disclaimer: Information regarding the eConcordia course found on this page may change without notice. For the most recent course list, visit the MyConcordia Portal. Furthermore, if this represents the initial offering of the course, no course outline will be available until the start of the first active semester.